I have been working for
Streamates since last january. Since that i am trying to send the documents (address proof document) they want to give my payments settings free.
Since 7 months i cant get paid cause nobody in support are able to take a look on my documents and give my settings free. After every document i sent i got the same message back! (that i need to send a address proof document like a utility bill, phone bills, bank statements, shipping receipts from the last 90 days)
I have sent energy bill, a shipping receipt; a registered letter, a bank statement. Every single document from the last 90 days (as they want). Everytime i got back the same copy/insert message.
i have the feeling nobody read my mails! they dont have any interest to help me and give MY MONEY i was working for!
I have sent many documents they asked for! exactly as they asked for! everytime the same copy/insert message back!
i asked them, what is going on? why you didnt take those documents? BUT NO ANSWER! ONLY THE SAME AUTOMATIC ANSWER!
We are in the middle of a pandemic, many of us have no other possible job! I JUST WANT TO HAVE MY MONEY! I GAVE ALL DOCUMENTS YOU ASKED FOR!
I AM WAITING SINCE 7 MONTHS!!! 7 MONTHS!! 7MONTHS NO PAYMENT!
There is no chance to have contact with support. The page get 70%. For 70% i think we deserve an excellent support.
If someone is thinking to work there you have to consider not having any support if necessary.