I LOVE this payment processor! I don't see the option to review their sister site kasu.io, which is owned by the same people and does not have chargebacks!
All in all, it's a solid site! Support is extremely fast and friendly. Never had a site with support so easy to reach and helpful! Payout on tips is 90%, which is huge in our industry and while polyalpha does have chargebacks I believe, kasu (sister site) does not have chargebacks!! Deposits hit my bank account accurately and within a week tops. I've talked to the owners and both sites are 100% cam model friendly, which rocks. The site is super easy to set up a profile on as well & you can customize what you offer with ease. I 100% recommend Kasu (their sister site) over polyalpha just due to the the chargeback protection. Again, if you have questions, their support is easy to reach, friendly, and professional!
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I tried to open a business account with them , but they want my business to have a web site wtf!! . Adult friendly?No way !
I told them my story and their answer was they have decided to do not work with me as they have the right to choose their customers which is bloody sad...pff damn it
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I had problems with the verifying, but when they agreed to open a personal, non-business one, everything is going well for now.
it is useless to me to have a personal one, i wouldn't even bother to get a personal account with them..
Fees are a lot,software is old,absurd,3dsecure does not exist, and since yesterday i can't use my card because of some techical problems of their payment processor,but i see declined transaction fees for every try of use. So..their technical issues are in their advantage. I do not recommend. I will not use it anymore.
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Can't believe this website leaves Models sitting waiting for almost 2 years with ZERO Support replying or explaining why
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I really love cosmo because they do bank transfers to Brazil. Very easy and fast to get your $. 5 stars is too little they deserve 100 stars
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Worst company ever! They're a nightmare, since I started camming I had problems with them but I continued using because unfortunately it's one of the few options for brazilians cam models.
They charge an absurd fee of $50 for a wire transfer, stopped working with visa without notifying clients or changing the payment description (I only discovered this after lots of trials and contacting support), they added a local bank transfer option to Brazil again without any warning but when I tried it wasn't working and support said that was happening because is a new system (so they knew it, but didn't said anything to clients) and recommended me to use their unionpay card or pay $50 for another wire. Today I paid the $45 fee for activate the card and put my money in there but the ATM said "transaction unavailable for this card". I contacted them to be refunded, but I'll probably lose $100 in this fees. I already paid $50 in many wires since they stopped working with visa because they don't accept my mastercard. So frustrating and stressful.
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They are truly the worst. I logged into my account only to find out it was no longer verified (when it previously was) and then when I attempted to re-verify my account, they rejected my id and my face shot. Like....sorry, but this is my face? It's super annoying because I'm in Canada and payment options are limited as is.
Ok so, everything went well and smooth here, untill I ordered (union pay) card. It took about 4 weeks to make the card, and only 2-3 days to receive it. I activated card right away (and they didn't say how much activation will cost), so it took about 50$ from my account, then I transfered all money from wallet to my card. And went all happy thinking how everything will be easier now... But let me tell you! Card didn't work on ANY ATM here, even those especially made for UnionPay cards. I tried so many times, so many atm's, for days. I sent them ticket after ticket, they didn't even bother to answer. Then I found in their ''Terms Of Use'' that if we block our card, our balace will be transfered to it, right away. So I did that. But I still had 0$ in my balance! I was sooo frustrated. Sent them more tickets than I can count. I even called them, tried everything, nothing helped. I waited for 3-4 weeks to get my money back. And even when I did, they never refunded me what they took for card activation, even though I wasn't able to use it anywhere, and closed it after day or two. Since then honestly I didn't have problems with them, I use wire option and get my earnings in 1-3 days, but because of the lapse they did and all the nerves I lost because of that, I can't say anything good about them.
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they are completely fraud and scam company they have habit of holding customers money and about their card is a complete scam they charge an extremely cost about thier card but it is not really working .
Please come back, you're the best platform ever!
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Wow, if you are from a non-native English speaking country stay away, i think this site is a scam, someone bought a thing from my wishlist (29th November) and it didn t arrive, i sent an email to them last month and no answer, so stay away.
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Today,after 3 years i received an e-mail from paypl that started with "we are closing your account". Whaaaat? ..yeah...customer service it doesn't exist. They can hold funds and put "under review"..and anyone can open a dispute asking their money back and usually win the dispute.
Totally not recommand for webcam business.
Every time i log they send sms to verify phone nr.
Fees when i receive money,fees when i withdraw on card ...and after all fess and 4 small chargebacks in 3 years ,they decided to close my account.
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Somehow I didn't really understand how it related to livechat or sales. It says there is a photographer and they probably sell his photos-Or something. They're all probably from him. I can't rate, I don't know what the site is really useful for.
A bona fide piece of shit. Support, if you can even call it that, doesn't even read the messages you send them. Maybe if you're from China or the US this service works; glad for you and all, but if you're from a country with economic difficulties, it's literally impossible to withdraw your funds with this disgusting excuse for a "company".
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I use xoom to send money over to someone in India. I don’t use it for sex work stuff so I can’t really say if it’s sex worker friendly. Pretty much if I don’t know the answer to the rating then I just go with 3. Lol. Never had to use support so I don’t know. It’s pretty easy and simple to use. The fee is usually $5 but sometimes it’ll be $3 or it’ll be no fees. I like it. It works and I trust it.
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I highly doubt it sex worker friendly, because it's owned by PayPal
A pain in the ass, it takes 100 years to verify something simple as an address proof. Their software is old like my grandmother and outdated.
The only reason i made an account in the first place is cause i really need another payment option for certain sites but it's just a killer mood to go through all their verification process.
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So did like 5 show for someone they claimed someone else made charges over months now i owe 300 crazy shit since I sent screen shot of me and consumers conversations stay away
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Love IndieBill. I have been using them a few years now to sell clips through my website as well as through their storefront. Love that they pay direct to CAD bank accounts. Only downside is $300 max at a time payment but I can understand why with chargeback protection.
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hi! you're the most recent reviewer.. can you tell me... Indiebill no longer allows recorded film sold, or tangible items like panties/socks... Are there other places that do? how does that work..