Members have reported experiencing technical issues with the latest version of the SMS encoder on Streamate, specifically encountering unwanted pop-ups from a third-party app called Personify. This app, which offers various background options, has been found to crash the SMS program and shut down webcams unexpectedly, particularly during paid shows. Despite attempts to close or ignore the Personify app, it has persistently relaunched and caused disruptions. The issue seems to stem from Personify being installed separately on the computer, possibly piggy-backing on the Streamate download without the user's consent.
- It is advised to check your computer for the Personify program and remove it to prevent further interruptions.
- Members have shared their frustration and the negative impact this has had on their paid sessions, highlighting the importance of maintaining a stable and secure software environment.
- Discussions also include suggestions for ensuring better protection against unwanted software, including the use of effective antivirus protection, though some antivirus programs may not detect the issue.
- One member reported similar issues with another program, SM Broadcaster, which was flagged as potential spyware by their antivirus software. Removing the problematic software resolved the issues.
This thread serves as a cautionary tale and a reminder to remain vigilant about the software we install on our devices, especially those used for professional purposes. Sharing experiences and solutions can help prevent similar incidents from affecting others in our community.