Welcome to our discussion on the recent concerns surrounding ePayServices and their payment processing issues. Below is a summary of key points shared by our members:
- Members have experienced difficulties withdrawing funds from their ePayServices accounts, with some unable to access their money through wire transfer or other methods.
- Attempts to transfer funds to external cards were initially unsuccessful, with transactions being reversed and funds returned to ePayServices accounts.
- Communications with support indicated that transfers should process within 24 hours, though this was met with skepticism based on past experiences.
- Unscheduled technical maintenance was identified as a cause for the disruption in service, specifically affecting the ability to top up cards from July 24th to July 28th.
- Following the maintenance, services were restored, and members reported successful transfers and access to their funds.
Our community continues to monitor the situation closely and share updates on the functionality of ePayServices and other payment platforms.