Summary:
Members have been experiencing significant difficulties with Paxum, particularly regarding the verification of proof of address. Users from Australia, where Paxum is a primary payment option for webcam models, have shared their frustrations with the platform's support system. Challenges include:
- Rejection of various documents submitted as proof of address, including issues with uploading PDFs via the website and app.
- Inconsistencies in what is accepted as a valid document, with reports of bank statements and other common proofs being declined.
- Communication problems with Paxum's support, including delays in response and refusal to accept alternative solutions for document submission.
Alternatives to Paxum, such as Skrill, have been mentioned as potential payment solutions. Additionally, contacting specific support representatives directly has been suggested as a way to potentially expedite the resolution process.
Members have also shared tips on dealing with Paxum's verification process, including the timing of document submissions to coincide with support availability and the use of local bank transfers over Paxum's card service due to reliability issues.