Members have reported receiving a video verification request from ePayService, even those not actively using the service. This prompted discussions on the necessity and timing of such verifications, with experiences shared on the process and its impact on users.
- Several members received a video verification request from ePayService, leading to questions and concerns about the legitimacy and need for this process.
- One user completed the verification, indicating it involves stating one's name in front of a camera and showing identification like a passport or citizenship card. However, issues were mentioned regarding the clarity of the video submission.
- Concerns were raised about ePayService's communication style, described as rude and reliant on copy-paste responses.
- It was highlighted that ePayService's contract allows for re-verification at any time, which can be problematic close to payment dates. The verification process was criticized for being slow and blurry, potentially delaying payments.
- Advice was given to prepare for such verifications by registering with alternative payment providers to avoid payment disruptions.
- Discussion also touched on alternative payment services like Paxum, including inquiries about ATM withdrawal options, with Paxum's Unionpay card mentioned as a solution.
This summary reflects the concerns and advice shared among members regarding ePayService's verification requests and explores alternatives for smoother payment processes.