Welcome to the summary of a recent discussion focused on issues encountered while trying to log into CosmoPayment accounts and difficulties with virtual card transactions on the Lovense site. Members have shared their experiences and solutions regarding:
- Challenges with receiving and using verification codes for CosmoPayment account access.
- Reports of virtual cards being rejected as an invalid type on Lovense's platform.
- Feedback on the effectiveness of CosmoPayment's customer support in resolving these issues.
One member described a frustrating situation where verification codes for logging into their CosmoPayment account were not accepted, and their virtual card was rejected on the Lovense site. Despite reaching out to CosmoPayment support, the responses were not helpful, including suggestions to check the spam folder.
In response, a representative from CosmoPayment advised ensuring that the most recent one-time code received by email is used for login attempts. They also suggested contacting support for a detailed look into the transaction error with the virtual card, promising guidance on how to rectify the issue.
Members looking for assistance with similar issues are encouraged to share their experiences and any solutions they've found helpful.