Having issues with your MSI gaming PC affecting streaming and file transfer? Here’s a summary of the discussion:
- Problem Description: A member is experiencing streaming cutoffs and slowdowns when transferring large files via Bluetooth on an MSI gaming PC. This issue has persisted for a week despite checking firewall settings, internet connection, VPN, CPU and memory usage, and updating the graphics card. The same setup works fine on another MSI PC.
- Suggested Solutions:
- Check the Event Viewer log for warnings and errors, which can help identify the problem.
- Investigate specific processes or services causing the issue and consider updating or disabling them if they are not necessary.
- Look into Microsoft Security-related errors, specifically issues with loading extensible counter DLLs and performance data for certain services.
- Next Steps:
- Consider reaching out to IT support services that respect privacy, potentially through platforms like Fiverr, while being cautious of privacy risks.
- Get quotes from local repair services for reinstalling Windows and wiping the PC, aiming to negotiate for the best price.
- Resources: Links to relevant troubleshooting pages were shared to help resolve the DLL and performance data issues.
Members have shared their experiences and advice to help troubleshoot and resolve the issue, emphasizing the importance of thorough diagnosis and careful consideration of repair options.