Some members are experiencing difficulties logging into their PornHub accounts due to issues with Google Authenticator. The Authenticator app requires new codes, which can only be accessed after logging in, creating a catch-22 situation.
- One member shared that they faced a similar issue and resolved it by contacting support and downloading the Google app again.
- It's crucial to keep Google Authenticator on one device, as transferring it to a new phone can cause login problems.
- Currently, it seems that disabling the Google Authenticator option is not possible within the account settings.
Those facing similar issues might need to reach out to support for assistance or ensure that their Google Authenticator app is correctly set up on their original device.