In this discussion, a member is seeking advice about an issue with logging into her MyFreeCams (mfc) account. She has not yet uploaded her new ID, which she received recently. Despite this, her account was initially functional, but she is now encountering an error message indicating that her login details cannot be identified. She has reached out to customer service but has not received a response, noting that mfc support typically does not respond from Friday to Monday. She is asking for any insights or solutions from fellow members regarding her situation.