Members have been experiencing issues accessing their webcam while using Google Chrome. The problem seems to persist despite attempts to clear cookies and cache. There's a mix of preferences for browsers among members, with some expressing frustration with Chrome and others showing a preference for it or for alternatives like Firefox. Suggestions to address the issue include:
- Checking for error messages and whether the problem occurs on mobile or desktop.
- For those using specific platforms like Streamate with an encoder, selecting the encoder from the dropdown menu when going live may resolve the issue.
- Uninstalling and reinstalling Chrome has been suggested as a potential fix for issues not just limited to webcam access, but also problems with sound.
- Adjusting browser settings or permissions for sites/programs to access the webcam might be necessary.
- Switching to alternative browsers such as Firefox or using site-specific software if problems persist with Chrome.
This is a shared challenge among members, with some noticing improvements in performance or functionality when using browsers other than Chrome for their camming activities.