Welcome to the discussion on an issue many members have encountered with SMBroadcast not opening their webcams. This has been a recurring problem since a specific date, affecting numerous users who utilize SMB to broadcast, without the use of any splitcam software. Here's a brief overview of the solutions and steps taken by our community members:
- Initial troubleshooting steps included:
- Unplugging and replugging the webcam.
- Uninstalling and reinstalling both Logitech software and SMB.
- Uninstalling devices from the USB port in the device manager.
- Reformatting PCs.
- Contacting Logitech support and submitting feedback through the Windows Feedback Hub.
- Despite these efforts, the webcam would only open in applications like Logitech, Skype, and Wondershare Filmora, but not in SMB or Adobe FMLE.
- A significant breakthrough was made when it was discovered that the issue might be related to antivirus software. Removing Avast and AVG, then switching to Windows Defender, resolved the issue for some users.
- It was confirmed that recent Windows 10 updates might be causing compatibility issues with certain versions of the antivirus programs.
- Members have reached out to the antivirus software companies to report the issue and have also received excellent support from Streamate's support team.
This summary consolidates the experiences and solutions shared by our community in tackling this frustrating issue. It serves as a resource for anyone encountering similar problems with SMBroadcast and their webcams.